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	<title>deltalounge &#187; work smart</title>
	<atom:link href="http://www.deltalounge.net/wpress/tag/work-smart/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.deltalounge.net/wpress</link>
	<description>Service Orientation, Software Development, Oracle, Lean, Agile</description>
	<lastBuildDate>Wed, 01 Feb 2012 08:01:06 +0000</lastBuildDate>
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		<title>Have a great 2012</title>
		<link>http://www.deltalounge.net/wpress/2012/01/have-a-great-2012/</link>
		<comments>http://www.deltalounge.net/wpress/2012/01/have-a-great-2012/#comments</comments>
		<pubDate>Sat, 31 Dec 2011 22:55:21 +0000</pubDate>
		<dc:creator>PeterPaul</dc:creator>
				<category><![CDATA[Life hack]]></category>
		<category><![CDATA[Oracle]]></category>
		<category><![CDATA[Release]]></category>
		<category><![CDATA[work smart]]></category>

		<guid isPermaLink="false">http://www.deltalounge.net/wpress/?p=1674</guid>
		<description><![CDATA[Wishing you and your loved ones all the best for 2012! That you may enjoy life’s little (and not so little) miracles each and every day.]]></description>
			<content:encoded><![CDATA[<p>Wishing you and your loved ones all the best for 2012!</p>
<blockquote><p>That you may enjoy life’s little (and not so little) miracles each and every day.</p></blockquote>
]]></content:encoded>
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		<title>Scrum &#8211; additional resources</title>
		<link>http://www.deltalounge.net/wpress/2011/11/scrum-additional-resources/</link>
		<comments>http://www.deltalounge.net/wpress/2011/11/scrum-additional-resources/#comments</comments>
		<pubDate>Mon, 28 Nov 2011 14:33:53 +0000</pubDate>
		<dc:creator>PeterPaul</dc:creator>
				<category><![CDATA[Agile]]></category>
		<category><![CDATA[Lean]]></category>
		<category><![CDATA[Life hack]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[book]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[SCRUM]]></category>
		<category><![CDATA[work smart]]></category>

		<guid isPermaLink="false">http://www.deltalounge.net/wpress/?p=1626</guid>
		<description><![CDATA[The basics of Scrum can be found in the Scrum Guide. Besides that there are loads of resources available on the subject. In this post I&#8217;ll share a few with you I recently discussed with my colleagues: The Nine Boxes &#8211; Interviewing technique to help you understand problems and opportunities faced by others. Tools, tricks, [...]]]></description>
			<content:encoded><![CDATA[<p>The basics of Scrum can be found in the <a href="http://www.scrum.org/scrumguides" title="Scrum Guide" target="_blank">Scrum Guide</a>. Besides that there are loads of resources available on the subject. In this post I&#8217;ll share a few with you I recently discussed with my colleagues:</p>
<ul>
<li>The <a href="http://www.agilecoach.net/coach-tools/the-nine-boxes/" title="Nine Boxes" target="_blank">Nine Boxes</a> &#8211; Interviewing technique to help you understand problems and opportunities faced by others. </li>
<li>Tools, tricks, and tips for great retrospectives can be found in the book: <a href="http://www.amazon.com/Agile-Retrospectives-Making-Teams-Great/dp/0977616649/ref=sr_1_1?ie=UTF8&#038;qid=1322486199&#038;sr=8-1" title="Retrospective" target="_blank">Agile Retrospectives: Making Good Teams Great</a></li>
<li>The classic on The Theory of Constraints (TOC) and Optimized Production Technology (OPT): <a href="http://www.amazon.co.uk/Goal-Process-Ongoing-Improvement/dp/0566086654/ref=sr_1_1?ie=UTF8&#038;qid=1322486246&#038;sr=8-1" title="The Goal" target="_blank">The Goal</a>. Very interesting book on ongoing improvement written in an easy to read novel style.</li>
</ul>
<p>Besides these the <a href="http://www.borselaer.org/library" title="Scrum library">online library</a> of one of my colleagues gives some other great hints. You might also like to read <a href="http://www.borselaer.org/index.php/2010/04/book-review-corps-business-the-30-management-principles-of-the-u-s-marines/" title="management principles of the US marines" target="_blank">his selection</a> of 10 from ‘Corps Business: The 30 Management Principles of the U.S. Marines’.</p>
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		<title>Dis-economies of centralization</title>
		<link>http://www.deltalounge.net/wpress/2011/10/dis-economies-of-centralization/</link>
		<comments>http://www.deltalounge.net/wpress/2011/10/dis-economies-of-centralization/#comments</comments>
		<pubDate>Thu, 27 Oct 2011 13:24:05 +0000</pubDate>
		<dc:creator>PeterPaul</dc:creator>
				<category><![CDATA[Architecture]]></category>
		<category><![CDATA[Patterns]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Business Case]]></category>
		<category><![CDATA[Centralization]]></category>
		<category><![CDATA[Service]]></category>
		<category><![CDATA[work smart]]></category>

		<guid isPermaLink="false">http://www.deltalounge.net/wpress/?p=1578</guid>
		<description><![CDATA[While in a previous post I was arguing that we should handle industry models with care, because of very inconvenient side effects. This week I’ll blog in a similar way on centralization. Among the effects of centralization are often overlooked or neglected dis-economies of scale. Dis-economies of scale One of the main reasons for centralization [...]]]></description>
			<content:encoded><![CDATA[<p>While in a previous post I was arguing that we should <a href="http://www.deltalounge.net/wpress/2011/10/industry-data-models-processes-and-architectures/" target="_blank">handle industry models with care</a>, because of very inconvenient side effects. This week I’ll blog in a similar way on centralization. Among the effects of centralization are often overlooked or neglected dis-economies of scale. </p>
<h3>Dis-economies of scale</h3>
<p>One of the main reasons for centralization is to gain economies of scale. Less known are the <a href="http://en.wikipedia.org/wiki/Diseconomy_of_scale">dis-economies of scale</a>. I’ll give some examples in the paragraphs below.<br/></p>
<p><strong>The cost of communication</strong> between the central group and the rest of the organization. Although there are lots of tools that make communication easier. Distance in the physical sense or within an organization can create boundaries. These have to be dealt with and there are costs incurred for that. Besides that it has to be clear who to communicate for what matters. This, in my experience, is not always the case. With a greater (organizational) distance more effort has to be put into this.<br/></p>
<p>There is a large possibility that top heavy management in a centralized department becomes <strong>isolated from the effects of their decisions</strong>. In other words the feedback loop is broken. Because the communication loop is broken, decision become more and more dysfunctional. This due to the lack of real world knowledge that should be incorporated in these decisions.<br/></p>
<p><strong>Centralization can lead to reduced agility</strong>. On one hand standardization is a great asset. The larger part of architecture, whether it is enterprise architecture, process architecture or infrastructure architecture, is about standards and reducing the “solution space”. This has several advantages, among which the reduction of software- and systems entropy. The downside of a centralized body that maintains standards is that it probably will lead to inertia and unwillingness to change.<br/></p>
<p>I’m a big fan of (open) standards. They simplify life! However we should not neglect that <strong>standardization comes at a cost</strong>. There are the costs for implementing, adapting to and maintaining standards in our organization. Say for example that we use a canonical (data) model. There is are maintenance costs (at least some effort) while adopting to change outside and within our organization. These costs of standardization tend to be hidden.<br/></p>
<h3>What to do?</h3>
<p>Bring the effects described before into the business case for centralization. You did make sure that there was some sort of trade off when you decided to centralize a certain part of your organization didn’t you?</p>
<p>Take measures to prevent these risks. It goes without saying that these measures will take effort, time and possibly money. Now you know you’re going to take measures don’t you?</p>
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		<title>Lean Integration Presentation</title>
		<link>http://www.deltalounge.net/wpress/2011/09/lean-integration-presentation/</link>
		<comments>http://www.deltalounge.net/wpress/2011/09/lean-integration-presentation/#comments</comments>
		<pubDate>Thu, 15 Sep 2011 11:16:12 +0000</pubDate>
		<dc:creator>PeterPaul</dc:creator>
				<category><![CDATA[Agile]]></category>
		<category><![CDATA[Lean]]></category>
		<category><![CDATA[Release]]></category>
		<category><![CDATA[Architecture]]></category>
		<category><![CDATA[integration]]></category>
		<category><![CDATA[work smart]]></category>

		<guid isPermaLink="false">http://www.deltalounge.net/wpress/?p=1472</guid>
		<description><![CDATA[Just uploaded the presentation I gave at the Seminar “Lean &#038; Agile IT: beter resultaat, betrokkenheid en IT volwassenheid” (Dutch) on Lean Integration. Besides the aspect of getting a lean process to create integrations we also focused on how integration is lean in the sense that it can create value. Whitehorses lean integration View more [...]]]></description>
			<content:encoded><![CDATA[<p>Just uploaded the presentation I gave at the Seminar “Lean &#038; Agile IT: beter resultaat, betrokkenheid en IT volwassenheid” (Dutch) on Lean Integration. Besides the aspect of getting a lean process to create integrations  we also focused on how integration is lean in the sense that it can create value.</p>
<div style="width:425px" id="__ss_9267325"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/w1z8rd/whitehorses-lean-integration" title="Whitehorses lean integration">Whitehorses lean integration</a></strong><object id="__sse9267325" width="425" height="355"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=whitehorsesleanintegration-110915060011-phpapp01&#038;stripped_title=whitehorses-lean-integration&#038;userName=w1z8rd" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse9267325" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=whitehorsesleanintegration-110915060011-phpapp01&#038;stripped_title=whitehorses-lean-integration&#038;userName=w1z8rd" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object>
<div style="padding:5px 0 12px">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/w1z8rd">Peter Paul Van de Beek</a>.</div>
</div>
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		<title>Creating Value and sometimes one Why suffices</title>
		<link>http://www.deltalounge.net/wpress/2011/09/creating-value-and-sometimes-one-why-suffices/</link>
		<comments>http://www.deltalounge.net/wpress/2011/09/creating-value-and-sometimes-one-why-suffices/#comments</comments>
		<pubDate>Thu, 15 Sep 2011 10:48:40 +0000</pubDate>
		<dc:creator>PeterPaul</dc:creator>
				<category><![CDATA[Agile]]></category>
		<category><![CDATA[Lean]]></category>
		<category><![CDATA[Life hack]]></category>
		<category><![CDATA[Why]]></category>
		<category><![CDATA[work smart]]></category>

		<guid isPermaLink="false">http://www.deltalounge.net/wpress/?p=1469</guid>
		<description><![CDATA[Within lean and other practices the 5 Whys are used to determine a root cause of a defect or problem. However in the following TED talk Simon Sinek shows us that most of the times the answer to one why determines whether we as customer experience value delivered in a product or service:]]></description>
			<content:encoded><![CDATA[<p>Within <a href="http://en.wikipedia.org/wiki/Lean_manufacturing" title="Lean" target="_blank">lean</a> and other practices the <a href="http://en.wikipedia.org/wiki/5_Whys" title="5 Whys" target="_blank">5 Whys</a> are used to determine a root cause of a defect or problem. However in the following TED talk Simon Sinek shows us that most of the times the answer to one why determines whether we as customer experience value delivered in a product or service:<br />
<iframe width="560" height="345" src="http://www.youtube-nocookie.com/embed/qp0HIF3SfI4" frameborder="0" allowfullscreen></iframe></p>
]]></content:encoded>
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		<item>
		<title>It is about how you use technology</title>
		<link>http://www.deltalounge.net/wpress/2011/05/it-is-about-how-you-use-technology/</link>
		<comments>http://www.deltalounge.net/wpress/2011/05/it-is-about-how-you-use-technology/#comments</comments>
		<pubDate>Fri, 27 May 2011 12:20:31 +0000</pubDate>
		<dc:creator>PeterPaul</dc:creator>
				<category><![CDATA[Architecture]]></category>
		<category><![CDATA[Life hack]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[Patterns]]></category>
		<category><![CDATA[podcast]]></category>
		<category><![CDATA[work smart]]></category>

		<guid isPermaLink="false">http://www.deltalounge.net/wpress/?p=1322</guid>
		<description><![CDATA[You might have read here or on other blogs that SOA isn&#8217;t a purpose. It is a means to an end. The same goes for all the technologies that we use when implementing a SOA, or an architecture, or an application in general. So I wanted to share the next video with you since I [...]]]></description>
			<content:encoded><![CDATA[<p>You might have read here or on other blogs that SOA isn&#8217;t a purpose. It is a means to an end. The same goes for all the technologies that we use when implementing a SOA, or an architecture, or an application in general. So I wanted to share the next video with you since I think that it &#8211; in an even broader perspective &#8211; shows this point. Technology itself is not good or bad. It all boils down to how we as people use it.<br />
<br/><br />
<iframe width="560" height="349" src="http://www.youtube.com/embed/Uk8x3V-sUgU" frameborder="0" allowfullscreen></iframe><br />
Source: <a href="http://www.thersa.org/">RSA.org</a> 21th century alignment.</p>
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		<item>
		<title>Stop websites from tracking you</title>
		<link>http://www.deltalounge.net/wpress/2011/03/stop-websites-from-tracking-you/</link>
		<comments>http://www.deltalounge.net/wpress/2011/03/stop-websites-from-tracking-you/#comments</comments>
		<pubDate>Tue, 29 Mar 2011 19:54:43 +0000</pubDate>
		<dc:creator>PeterPaul</dc:creator>
				<category><![CDATA[Life hack]]></category>
		<category><![CDATA[Open Source]]></category>
		<category><![CDATA[Release]]></category>
		<category><![CDATA[cookie]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[web]]></category>
		<category><![CDATA[work smart]]></category>

		<guid isPermaLink="false">http://www.deltalounge.net/wpress/?p=1270</guid>
		<description><![CDATA[An earlier post on how cookies are used to track you, explained how tracking cookies work. This post will show you how to stop websites from tracking you using Firefox 4. This latest release has a Do-not-track feature that lets you tell websites you don&#8217;t want your browsing behavior tracked. By turning on the Do-not-track [...]]]></description>
			<content:encoded><![CDATA[<p>An earlier post on <a href="http://www.deltalounge.net/wpress/2010/08/how-internet-cookies-are-used-to-track-you/">how cookies are used to track</a> you, explained how tracking cookies work. This post will show you how to stop websites from tracking you using <a href="http://www.mozilla.com/en-US/firefox/fx/">Firefox 4</a>. This latest release has a <strong>Do-not-track feature</strong> that lets you tell websites you don&#8217;t want your browsing behavior tracked.</p>
<p>By turning on the Do-not-track feature, Firefox tells websites you visit that you don&#8217;t want your browsing behavior tracked. Please note that honoring this setting is voluntary. To put it differently websites are not required to respect it.</p>
<h3>Turning on the Do-not-track feature in Firefox 4</h3>
<ul>
<li>Click the <code>Firefox</code> button at the top of your browser window and click <code>options</code>.</li>
<li>Make sure you&#8217;re on the <code>Advanced</code> panel.</li>
<li>Select the <code>General</code> tab.</li>
<li>In the browsing section check the <code>Tell websites I do not want to be tracked</code>.</li>
<li>Click OK to leave </li>
</ul>
<div id="attachment_1271" class="wp-caption alignleft" style="width: 535px"><a href="http://www.deltalounge.net/wpress/wp-content/uploads/2011/03/screenshot.385.jpg" rel="wp-prettyPhoto[g1270]"><img src="http://www.deltalounge.net/wpress/wp-content/uploads/2011/03/screenshot.385.jpg" alt="Do-not-track feature" title="Tell websites I do not want to be tracked" width="525" height="527" class="size-full wp-image-1271" /></a><p class="wp-caption-text">Check the Tell websites I do not want to be tracked option</p></div>
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		<title>Revoke Access to Twitter Account</title>
		<link>http://www.deltalounge.net/wpress/2011/03/revoke-access-to-twitter-account/</link>
		<comments>http://www.deltalounge.net/wpress/2011/03/revoke-access-to-twitter-account/#comments</comments>
		<pubDate>Mon, 07 Mar 2011 14:51:27 +0000</pubDate>
		<dc:creator>PeterPaul</dc:creator>
				<category><![CDATA[Life hack]]></category>
		<category><![CDATA[patch]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[web]]></category>
		<category><![CDATA[work smart]]></category>

		<guid isPermaLink="false">http://www.deltalounge.net/wpress/?p=1221</guid>
		<description><![CDATA[There is a growing number of Twitter Apps that trick you into giving them access to your account and so enabling them to send spam on your behalf. Should you (like me at least once) fall for this trap, here is an easy way to prevent further damage. Use the following url: http://twitter.com/settings/connections or click [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.deltalounge.net/wpress/wp-content/uploads/2011/03/twitter-1.jpg" rel="wp-prettyPhoto[g1221]"><img src="http://www.deltalounge.net/wpress/wp-content/uploads/2011/03/twitter-1.jpg" alt="" title="Go to your Twitter settings page" width="227" height="171" class="alignright size-full wp-image-1222" /></a>There is a growing number of Twitter Apps that trick you into giving them access to your account and so enabling them to send spam on your behalf. Should you (like me at least once) fall for this trap, here is an easy way to prevent further damage. Use the following url: <a href="http://twitter.com/settings/connections">http://twitter.com/settings/connections</a> or click the links that are highlighted in the screen shot on the right to manage your Twitter connections.<br />
<br/><br />
<br/><br />
After that you just click <em>Revoke Access</em> below the Application that is using your account to spam others. An example is depicted in the screen shot below (for a non spamming App): <a href="http://www.deltalounge.net/wpress/wp-content/uploads/2011/03/twitter-2b.jpg" rel="wp-prettyPhoto[g1221]"><img src="http://www.deltalounge.net/wpress/wp-content/uploads/2011/03/twitter-2b-300x202.jpg" alt="" title="Revoke Access" width="300" height="202" class="alignleft size-medium wp-image-1223" /></a></p>
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		<title>Whitehorses SOA Specialized Partner</title>
		<link>http://www.deltalounge.net/wpress/2011/02/whitehorses-soa-specialized/</link>
		<comments>http://www.deltalounge.net/wpress/2011/02/whitehorses-soa-specialized/#comments</comments>
		<pubDate>Wed, 16 Feb 2011 20:44:26 +0000</pubDate>
		<dc:creator>PeterPaul</dc:creator>
				<category><![CDATA[JDeveloper]]></category>
		<category><![CDATA[Oracle]]></category>
		<category><![CDATA[Release]]></category>
		<category><![CDATA[SOA Suite]]></category>
		<category><![CDATA[WLS]]></category>
		<category><![CDATA[11g]]></category>
		<category><![CDATA[Fusion Middleware]]></category>
		<category><![CDATA[work smart]]></category>

		<guid isPermaLink="false">http://www.deltalounge.net/wpress/?p=1199</guid>
		<description><![CDATA[Whitehorses a Gold level partner of OPN, has achieved the Specialized status for Oracle Service-Oriented Architecture (SOA). Achieving this Whitehorses has been recognized by Oracle for its expertise in delivering services specifically around Oracle SOA Suite 11g through business results and proven success. Frank Dorst, CTO of Whitehorses: “We strongly believe in the power of [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.whitehorses.nl/">Whitehorses</a> a Gold level partner of OPN, has achieved the <a href="http://blog.whitehorses.nl/2011/02/15/whitehorses-achieves-oracle-partnernetwork-specialization-for-oracle-service-oriented-architecture-press-release/">Specialized status for Oracle Service-Oriented Architecture</a> (SOA). Achieving this Whitehorses has been recognized by Oracle for its expertise in delivering services specifically around Oracle SOA Suite 11g through business results and proven success. </p>
<p><a href="http://www.whitehorses.nl/team/frank-dorst">Frank Dorst</a>, CTO of <a href="http://blog.whitehorses.nl/">Whitehorses</a>:</p>
<blockquote><p>“We strongly believe in the power of IT. Information technology makes real change possible and that does not always have to mean huge investments. We distinguish ourselves by clearly defined improvement projects, with involvement of both IT and business in which collaboration with customers is essential. Achieving Specialization is our confirmation that we are doing well. It continues our long relationship with Oracle and gives our customers the confidence to work with a qualified party. ”</p></blockquote>
<p>Bas Diepen, senior manager of Alliances and Channels at Oracle:</p>
<blockquote><p>Whitehorses know how to keep changes small and simple, no matter how big projects are. We are pleased that the investment they have made in gaining knowledge and Oracle skills, is now reflected in achieving this Specialized status.”</p></blockquote>
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		<title>Looking back on 100 blog posts</title>
		<link>http://www.deltalounge.net/wpress/2010/12/looking-back-on-100-blog-posts/</link>
		<comments>http://www.deltalounge.net/wpress/2010/12/looking-back-on-100-blog-posts/#comments</comments>
		<pubDate>Wed, 29 Dec 2010 13:50:04 +0000</pubDate>
		<dc:creator>PeterPaul</dc:creator>
				<category><![CDATA[Release]]></category>
		<category><![CDATA[web]]></category>
		<category><![CDATA[work smart]]></category>

		<guid isPermaLink="false">http://www.deltalounge.net/wpress/?p=1160</guid>
		<description><![CDATA[Not only is it the time of year to look back (and think about what the future might bring), I also noticed that deltalounge came to 100 blog posts. Further back in history and perspective my first post ever was on the IT-eye weblog together with people like Mike van Alst, Andrej Koelewijn, and Tom [...]]]></description>
			<content:encoded><![CDATA[<p>Not only is it the time of year to look back (and think about what the future might bring), I also noticed that deltalounge came to 100 blog posts. Further back in history and perspective my first post ever was on the <a href="http://www.it-eye.nl/weblog/">IT-eye</a> weblog together with people like <a href="soamastery.blogspot.com">Mike van Alst</a>, <a href="http://www.andrejkoelewijn.com/wp/">Andrej Koelewijn</a>, and <a href="http://tomhofte.blogspot.com">Tom Hofte</a>. Later on I moved to the <a href="http://blog.whitehorses.nl/">Whitehorses</a> blog where I joined guys like <a href="http://biemond.blogspot.com/">Edwin Biemond</a> and where I&#8217;m still a regular blogger.</p>
<h3>Some highlights</h3>
<p>There were serial posts on <a href="http://www.deltalounge.net/wpress/tag/esb/">ESB performance tuning</a>, Oracle (Advanced) <a href="http://www.deltalounge.net/wpress/tag/queue/">Queueing</a> and on <a href="http://www.deltalounge.net/wpress/tag/aia/">AIA 11g</a>. There was probably the most extensive coverage of the <a href="http://www.deltalounge.net/wpress/tag/soasymposium/">SOA Symposium</a> by a non-professional blog. However the most eye balls were for the (technical) posts:</p>
<ul>
<li>Running <a href="http://www.deltalounge.net/wpress/2010/02/jdeveloper-on-64-bit-windows7/">JDeveloper on 64-bit</a> Windows 7</li>
<li>JDeveloper with <a href="http://www.deltalounge.net/wpress/2010/01/jdeveloper-11g-with-soa-suite-extension/">SOA Suite extension</a></li>
<li>Unable to startt HTTP server <a href="http://www.deltalounge.net/wpress/2009/08/unabled-to-start-http-server-after-restore/">after restore</a></li>
</ul>
<p>and these non-technical posts:</p>
<ul>
<li><a href="http://www.deltalounge.net/wpress/2010/10/cloud-soa-and-why-a-cfo-should-care/">Cloud, SOA</a> and why a CFO should care&#8230;</li>
<li><a href="http://www.deltalounge.net/wpress/2010/04/group-development-and-a-lessons-learned-session/">Group Development</a> and a Lessons Learned session</li>
<li><a href="http://www.deltalounge.net/wpress/2010/10/soa-symposium-2010-%E2%80%93-measuring-the-business-value-of-soa/">Measuring the Business Value of SOA</li>
</ul>
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